News

Dear Client,

We are all aware of the rising costs throughout the country due to inflation. As a small business owner, I have prayed about what I should do to keep my salon doors open and clients happy. I have researched many options, cut overhead as much as possible, and refrained from increasing salon prices. Therefore, I would like to give clients several options in managing their salon budget.

 New policy changes listed below will take effect October 1, 2022.

* Salon Services will NOT increase when paying with cash. (Since we are a small business and do not keep a lot of cash on hand - no bills over 20 will be accepted. Services listed in our brochure and website are cash prices).

* We are excited to offer a new in-person payment called “Afterpay” on salon orders $200.00 or greater!” (Afterpay is a buy now - pay later program, with 0% interest offered to those that qualify. Application approval is required with afterpay. Please read terms/conditions on the Afterpay app or Afterpay.com. You will need the smartphone app to pay with Afterpay).

* There will be an additional 4% service charge on all card transactions, and a 7% service charge on payments made with a smartphone app. (This pertains to In-salon purchase only. What payment types are accepted? Call 423.227.2837).

* E1Body & Soul Online Store will remain open! (We are now accepting PayPal and Amazon Pay at shop.e1bns.com ecommerce store).

* E1Body & Soul does not determine retail product map pricing. The brands determine that. E1Body & Soul cannot guarantee retail product prices will not increase.

Salon service prices have not increased in 7 years and prior to Covid, salon product retail sales helped profit margins. However, product sales and salon services are at a low. I am confident these options will have the least impact on our clients while keeping the salon doors open during these difficult times.

 Thank you for supporting E1Body & Soul.

I appreciate each and every one of YOU!

Sincerely, Debbie Moorefield

03/08/2022

Attention Client,

Many households and businesses are struggling right now, and I have prayed about whether I should raise my prices in the salon.

I am a firm believer that those who make sacrifices for their community will be blessed in return.

I am currently cutting my salon’s overhead costs, closing the online store 💔 (July 2022), and cutting my family’s budget to prolong a salon price increase on services. (I cannot control retail price on products. Those are regulated by the manufacture).

In consideration of the sacrifices I am making, I am encouraging clients to pay with cash for services and products to keep merchant processing fees down to help offset rising costs. If you are unable to, I completely understand.

For those paying with credit or with debit cards (any type of transactions other than cash), there will be an additional $1.00 transaction fee added to your total starting April 1, 2022.

It has been over 6 years since I have had a price increase, but the salon’s product sales have kept prices steady. I am hopeful that these additional changes will be enough to keep our prices the same.

Since sales are slower than normal, I am also trying to supplement my loss of income by acquiring training for financial coaching.

I’m asking everyone to please help support E1Body & Soul & Financial Coaching services.

Please show your support by purchasing our products, visiting our salon for services, and spreading the word about E1Body & Soul and our newly added Financial Coach - Debbie Moorefield coaching services.

 As always, if you have any questions or concerns, please reach out to me.

Sincerely,

E1Body & Soul 423-227-2837

(Debbie Moorefield) 

*PLEASE NOTE: Cancellation policy went back in effect on February 1, 2022. Your appointments are very important to us. They are reserved especially for you. We understand that schedule adjustments are necessary. Therefore, we respectfully request at least 48 hour notice for cancellation or rescheduling of appointment. Please understand that when you forget, cancel, or change your appointment without giving enough notice, I miss the opportunity to fill that appointment time. Any appointment missed, late cancelled, or changed without a 24 hour notice will result in a cancellation fee. As a courtesy, your appointments are confirmed via text before your scheduled appointment. (Must sign up to our text line to receive text reminder). 

Dear Clients,

You may be aware that Hamilton County COVID-19-related face mask mandate expired Thursday, April 29. This will not affect E1Body & Soul face mask requirements, temperature checks, travel, and exposure questions, which are ongoing. The safety of our clients remain our priority.

The number of active COVID-19 cases in Tennessee are similar to earlier months. Salons are a close contact business. For this reason, we will continue to make decisions in the best interests of the health and safety of our salon clients and family. We will review on a regular basis and continue doing so for the next sixty (60) days. Until that time, mask usage will continue. We would rather play it safe, than sorry.

 You may also be aware of new recommendations announced from the U.S. Centers for Disease Control and Prevention. Those recommendations do not alter our COVID-19 Related Policies at this time.

Feel free to contact us at 423-227-2837 for any questions or concerns you may have.

Thank you for your continued support as we work to keeping everyone safe!

~E1Body & Soul

We are not letting our guard down, and asking you to do the same.

E1Body and Soul is under mandated rules and regulations from the State of Tennessee, as well as, State Board of Licensing and Cosmetology Department Of Commerce and Insurance. 

Implementing these rules are not an option. We must follow to keep our doors open, as well as, to help protect you, your family, as well as, myself, and my family. 

No exceptions!

*Cosmetologists are 15 inches from the client and directly in path when shampooing and rinsing. We are asking clients to shampoo hair (if can) before arriving. If hair dries before arriving, I can wet with salon spray bottle. If service requires shampoo; then we will shampoo. 

*CALL EARLY to book your appointments, for I will NOT book clients close together at the last minute.

*Clients will wait in our outdoor covered area (located beside salon entrance) for accurate temperature checks via touchless thermometer and questionnaire before allowed to enter salon.  

Above 99.1 will not be admitted.  

 *Each client will receive a loop mask to wear when arriving (feel free to bring your own). First mask is FREE. (Please keep your mask for future appointments). There will be an additional fee for masks given after received first free mask.

*No mask, No service. (Not my rule. Mandated by the State of TN).

*Each client will wash hands upon arrival. 

*I will sterilize between each client.

*I will wear a face shield or Mask, whichever is most suitable for service being offered. .

*I will wear gloves when possible. 

*Hand sanitizer will be available in salon for public use.

*Each client will receive a clean salon cape.

*We are not offering client robes at this time. Please bring an older shirt to wear if needed. 

*If you have an appointment - DO NOT bring anyone with you unless they also have an appointment too.

*If you need to shop or pick up an order - APPOINTMENT REQUIRED. No one is allowed with other clients in salon.

 *I’m aware you may not show symptoms for days. But, we are trying to keep you, your loved ones, as well as, my family safe. SO, YOU MUST STAY HOME if you have symptoms, if you’ve been exposed to COVID-19, as well as, traveled. YOU WILL BE RESCHEDULED at a later date if any above applies to you.

*If I have been around someone with COVID -19 or show symptoms- your appointments will be cancelled and rescheduled to a later date.

*I will NOT have an assistant during this pandemic, so please be patient. Sterilizing between each client take time, for we need to keep everyone as safe as possible.

*No product testers (in-store) or hand lotions (in restrooms) will be available. 

*At this time (mandated by the state of TN), E1Body and Soul can not offer any beverages or food. You may bring a sealed bottle water with you. We can not provide it to you.  

*No magazines, books, or any shared material allowed. 

*Windows will be opened when possible to increase circulation. 

*Due to the nature of this pandemic and in helping keep the salon sterile (as possible), please be on time or we may need to reschedule your appointment. 

This will be updated and most likely change day by day, as we follow CDC regulations. If we go on quarantine once again, all appointments will be rescheduled to a later date.

~ I’m not panicking - I’m following suggested and mandated guidelines.

I've tried to cover any and all questions or concerns that you may have.

if, for any reason, you may have questions; I am ready for them! 

Please feel free to call E1Body & Soul at 423-227-2837. This is a business landline - no texting. 

Sincerely, 

~E1Body & Soul --- (423)- 227 -2837 

🎄Everyone Deserves a Christmas!

Pictured: E1Body & Soul gift donation to East Ridge Needy Child Fund.
#givingback at E1Body & Soul #e1bodyandsoul

Thanks to your web orders @ https://shop.e1bns.com.

We wrote checks to JDRF East Tennessee and Aid A Veteran today! 
10% of E1Body & Soul web sales are given to nonprofits.

~E1Body & Soul